Cowan International

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Key Account Manager - Mining

Location : French Africa
Job Type : Permanent

Job Type:  Contract

Job Code: 6667

CAT, Heavy Earthmoving Equipment, MARC, CSA, Key Mining, Manager, Maintenance  

Cowan is recruiting a bilingual FRENCH & English speaking MANAGER – KEY MINING ACCOUNT for a distributor of Heavy Earthmoving Equipment. Previous experience working in Guinea/Burkina Faso/Mali will be advantageous.

The Incumbent will be responsible for the Management of a customer mine site in French Africa where our client manages the CSA, the rebuild of CAT equipment, parts liaison, laboratory and Hydraulic CRC. Responsible for a large team of staff and a large fleet of CAT Heavy Earthmoving Equipment.

• Customer Satisfaction & Customer Interaction
• Company Business Growth at the Customer business (Company Outcomes) & Client Acquisition Rates
• Employee Satisfaction & Develop, deliver and assess mining equipment operator training to Mining Operations customers in classroom, simulator and field conditions
• Health, Safety, Environment and Quality management
• Achieve annual financial targets of site/CSA & Effective business and customer relationship management
• To optimize the financial and operational performance of site/CSA
• Effective management of staff & Create a team environment that drives innovation and increased performance
• Effective financial and operational management of site & Risk management
• Development and coaching of national staff & Responsible of the transfer of skills from expatriate to national staff

• Willing to work on a Single Status/Fly-In Fly-Out basis – at a remote mine site
• Bilingual French and English speaking
• Currently or have recently been employed in a similar position

• Trade Tested Heavy Earthmoving Mechanic OR have a Mechanical Engineering qualification OR have a qualification in Mining Engineering OR similar
• Experience in managing a service operation/CSA /MARC (VERY Important)
• Mastery in the use of computers and good experience in manipulation of complex informatics programs/software & Valid Driving license;
• Confirmed mining experience & Customer relationship experience;
• Business management experience & Strong technical & application back ground on CAT mining mobile equipment;
• Customer relationship and business management capabilities (Service, parts, etc...)
• Good Customer interpersonal skills & Good Business development skills
• Track record in leading / managing people in a team-based environment
• Good technical knowledge & Sound business and Financial acumen & Exposure to business planning / budgeting processes
• Sound HR and IR skills & Sound knowledge of safety and risk rules and regulations
• Sound business communication and presentation skills & Sound MS Office knowledge
• Good CAT Dealer Experience and good customer relationship experience  


All applications are confidential


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